Privacy Policy

Effective Date: 12/09/2025

1. Introduction

Falling Water Designs and Falling Water Gardens (“we,” “our,” or “us”) values your privacy. This policy explains how we collect, use, and protect your personal information in accordance with Washington State privacy laws.

2. Information We Collect

We may collect:

• Personal Information: Name, email, phone number, billing/shipping address, and payment details when you make a purchase or sign up for services.
• Automated Data: IP address, browser type, and usage data when you visit our website.
• Cookies & Tracking: We use cookies for website functionality and analytics.

3. How We Use Your Information

We use your data to:

• Process orders and provide services.
• Communicate with you about updates, promotions, or events (you may opt out at any time).
• Improve our website and customer experience.
• Comply with legal obligations.

4. Data Sharing & Protection

We do not sell or rent personal data. We may share information with:

• Service Providers: Payment processors, shipping partners, or analytics providers under confidentiality agreements.
• Legal Authorities: If required by law or to protect our rights.
• We implement security measures to safeguard your data but cannot guarantee absolute security.

5. Your Rights

Under Washington privacy laws, you have the right to:

• Access, correct, or delete your personal information.
• Opt out of marketing communications.
• Restrict certain data processing activities.
• To exercise your rights, contact us at info@fallingwaterdesigns.com.

6. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices.

7. Policy Updates

We may update this policy from time to time. Changes will be posted on our website with the revised date. 8. Phone Number Privacy Policy: Use of Information: We use your phone number to send SMS messages regarding your inquiry and customer care related topics. Mobile phone information or opt-in data collected will not be shared, sold, or disclosed to third parties or affiliates for marketing purposes. Opt-Out: Reply “STOP” to unsubscribe or “HELP” for assistance. Message Disclosures: Message frequency varies. Message and data rates may apply. Data Security: Your data is protected and retained only as needed.

9. Contact Us

For questions or concerns, contact us at: info@fallingwaterdesigns.com 17516 WA 203, Monroe, WA 98272 (360) 863-1400